At Onnaro Image Craft, we aim to provide high-quality image editing services tailored to meet your needs. By engaging with our services, you agree to comply with the following terms and conditions. Please read carefully before proceeding with any orders.

1. Services We Offer

Our expertise lies in delivering a variety of professional image editing services, including:

• Image Editing Services: Precision enhancements and detailed improvements for your visuals.
• Background Removal: Clean and professional cut-outs to eliminate unwanted backgrounds.
• Image Masking: Detailed editing for intricate parts of your images.
• Clipping Path: Perfect cut-outs for both simple and complex elements.
• Photo Retouching Services:
  • Jewelry Retouching
  • Beauty Retouching
  • General Photo Retouching
• Color Adjustment Services:
  • Color Correction for consistent and appealing visuals.
• Neck Joint & Shadow Services:
  • Ghost Mannequin (Neck Joint)
  • Drop Shadow
  • Original & Reflective Shadows

2. Responsibilities of the User

To ensure smooth service, clients must:

• Provide clear and accurate instructions for their projects.
• Submit high-quality images suitable for the desired edits.
• Avoid requesting services that violate intellectual property rights or applicable laws.

3. Pricing and Payment Terms

• Pricing will be determined based on the complexity and volume of your project.
• Full payment is required prior to final delivery unless explicitly agreed otherwise.
• Payments are accepted only through authorized channels.

4. Turnaround Time

• Turnaround times will be shared during the order process and depend on project complexity.
• While we strive to meet deadlines, unforeseen delays may occur, and clients will be notified promptly.

5. Revisions and Refunds

• Revisions: A set number of free revisions is offered to ensure your satisfaction. Additional revisions may incur extra costs.
• Refunds: Refunds are issued only under specific conditions, such as non-delivery of agreed services. Partial refunds apply to partially completed projects.

6. Data Privacy and Confidentiality

We prioritize your privacy and confidentiality:

• All images and information shared with us will remain private.
• Files will not be shared or distributed without prior client consent.

7. Ownership and Intellectual Property

• You retain full ownership of all images provided.
• Edited files are exclusively for your use. Onnaro Image Craft retains ownership of any editing tools and techniques used.

8. Limitation of Liability

While we deliver high-quality services, our liability is limited to:

• The total amount paid for the service rendered.
• We are not responsible for indirect, incidental, or consequential damages or file loss due to client-side issues.

9. Termination of Service

We reserve the right to suspend or terminate services if:

• Terms and conditions are violated.
• Any malicious or fraudulent activity is detected.

10. Governing Law

All interactions are governed by the laws of Bangladesh. Disputes will be resolved under the jurisdiction of Bangladeshi courts.

11. Updates to Terms

These terms are subject to updates. Any changes will be effective immediately upon posting on our website. Continued use of our services signifies acceptance of these changes.